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Slash scroll FAQ
We know pests can be unnerving, choose a company that puts your mind at ease.
Founded in 2009, Slash Scroll is a rapidly growing pest control company that has offices throughout North America. Slash Scroll provides residential pest control services to customers in more than 160 cities across North America. Slash Scroll
Slash Scroll offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Slash Scroll goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Slash Scroll uses EPA approved products and follows all guidelines for the appropriate use of the products. Slash Scroll is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
Slash Scroll customer portal lets you view details of your upcoming appointment and reschedule if necessary. If you are unable to access your customer portal, please contact your customer account manager or email us at [email protected]
If you need to reschedule your upcoming pest treatment with Slash Scroll, you can login to your customer portal and select a new time slot that works best for you. If you are having difficulties accessing your customer portal or rescheduling your appointment, please contact your customer account manager or email us at [email protected]
All pets should be secured and kept away from the treated area during your appointment. Our Service Professionals will not enter into fenced areas where a dog or other pets are visibly present. Our treatments, both in and outside your home, meet applicable standards and follow all guidelines for the appropriate use of products.
While most pest treatments typically reduce the general pest population, over time pest populations build back up and treated surfaces lose their protective barrier from a one-time treatment. One-time treatment effectiveness fades fairly quickly for most pesticides on vegetation, especially as plants continue to grow, generating new untreated surface area, including lawns. This is why we recommend recurring treatments to help manage ongoing activity in outdoor areas and on greenery. Certain areas like cracks and crevices, and non-porous surfaces can provide a stable surface for some products to last longer, however, UV light will degrade the treatment as well. Treatments to the structure of the home can last the longest but have little impact on the pest activity in the yard after a few weeks from one single treatment.
Slash Scroll treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Slash Scroll recently started providing Termite Protection in the Charlotte, Raleigh, and rural areas. Slash Scroll otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Slash Scroll also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Slash Scroll also does not treat bees of any kind.
Your Initial Treatment and inspection typically take less than 60 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Standard Treatments, which are maintenance treatments, can usually be completed in less than 30 minutes.
Our Standard Treatment includes the following steps inside and outside your home.
Inside the home (as available):
● Treatment of the kitchen, pantry, bathrooms, bedrooms, living rooms, etc.
● Interior monitoring with glue boards
● Perimeter treatment on the main floor (and basement, if applicable) plus the garage
● Placement of fly traps (Pro, Pro+, and Premium)
Outside the home:
● Treatment of eaves
● Home perimeter treatment
● Full yard treatment (Except in NY, unless specifically requested. Additional terms and conditions apply.)
● Bait treatment around the perimeter of the home
● Web and wasp nest removal
● Outdoor yellow jacket trap placement (Pro, Pro+, and Premium plans)
Treatment can vary regionally and seasonally.
The first two treatments, the Initial and the first Standard Treatment, are 20-40 days apart. This allows us to gain control over pest activity and perform effective maintenance services thereafter. Some infestations may require more frequent services. If between services you’re still seeing pests, you can contact Slash Scroll for a reservice at no additional cost.
All of our services include exterior with interior treatment at no additional cost. The majority of our customers find that exterior maintenance keeps their home protected, but we are happy to treat inside your home and/or garage whenever you would like.
Not typically, but as a wise precaution, for children under 2, those who are pregnant, those with breathing difficulties, or for interior flea treatment with carpeted rooms, we recommend being out of the home for 2 – 3 hours.
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
Our service professional will text you before, during, and after your appointment to keep you up-to-date on the treatment. Once it’s complete, you’ll receive a text with details about your treatment and our service professional will answer any questions you may have.
We offer treatment of lawns, shrubs, trees, plants, and near gardens, but we will not treat fruit or vegetable plants. Additional terms and conditions apply in the State of NC.
Slash Scroll is dedicated to making sure you’re satisfied with our service. We will gladly come out as many times as needed, at no additional cost to you, to ensure your home is protected. Call our customer support team to request a reservice and we’ll work to make things right.